About Rachel

“Without buying into the shallow potential of the latest fad, be that Twitter or Facebook, Botsman takes a more intelligent long view of how technology will change the terms on which people live and work.” — Monocle

Rachel Botsman is the leading global authority on an explosive new era of trust. She’s an award-winning author, speaker, university lecturer and media commentator. Her specialism is an engaging and intelligent long-view of how technology is transforming human relationships and what this means for life, work and and how we do business.


Rachel’s upcoming book, Who Can You Trust? (Penguin Portfolio, October 2017)  is set to revolutionise our perception of trust and will transform traditional ideas of banking, media, politics, consumerism, dating and even how we bring up our kids.


In her first highly acclaimed book, What’s Mine is Yours (HarperCollins, 2010), she defined the theory of collaborative consumption and predicted the rise of tech companies such as Airbnb and Uber, long before they became popular. The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”.


She teaches the world’s first MBA course on the subject, which she designed, at Oxford University’s Saïd School of Business.


Named as one of the world’s top 20 speakers to keynote your conference by Monocle, Rachel is a thoughtful and humorous storyteller who specialises in simplifying big complex ideas that help people better understand the challenges and opportunities of the modern world. Described by clients including Google, Microsoft, Xero, Accenture and various government agencies as a “standout favourite for audiences”, with a “rare and visionary intellect”, she adapts her research on trust and makes it meaningful to a wide range of audiences – from business leaders to students, and from politicians to parents.


Rachel is known for popularising concepts in her TED talks, which have been viewed more than 3.5 million times and subtitled in 29 languages. She features regularly in the media in the UK, US and Australia – including widely-read, regular pieces for The New York Times, The Economist, Wired, The Australian Financial Review and more. She’s an ebullient and thoughtful panel member or interviewee, having featured in broadcasts on the BBC, CNN, ABC, NPR and more. Rachel will appear in the upcoming documentary series for PBS series First Civilizations on the history of trade.


Recognised as one of the “Most Creative People in Business” by Fast Company, a “Young Global Leader” by the World Economic Forum and won the Thinkers50 Breakthrough Idea award for recognising a “radical idea which has the potential to change the way we think about business forever.”


As a board member for Australia’s National Roads and Motorists’ Association (NRMA), Rachel plays an active role in reinvigorating a century-old trusted organisation into the modern world of technology and the future of mobility.


A former director at the William J. Clinton Foundation, Rachel received her BFA (Hons) from the University of Oxford and attended Harvard University for her post-graduate studies. She has worked on every continent (except for Antarctica!) and divides her time between Sydney, where she lives with her husband and two children, and London.


To pre-order Who Can You Trust? click here

Follow Rachel on Twitter

Watch Rachel on TED


What people say

The feedback from her session on trust has been wonderful! All of our delegates really felt they could take a lot away and actually apply it, which of course is our ultimate goal.

— Xero

Not one single day has gone by since the event without external & internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience. It was also evident via our social engagement metrics.

— Adobe

From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more!

— Commonwealth Bank

The feedback on her closing session has been
outstanding – it really was incredibly relevant for the audience and I think it will be talked about for some time to come


Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.

— Microsoft Research

Rachel Botsman was the standout favourite for all our delegates.

— CEO Magazine Executive Conference

We had a wonderful event with Rachel. She was pretty amazing — an accomplished, intelligent and humble speaker who was a delight to work with. Her subject matter was highly relevant and members loved it — rating it 9.7.

— Entrepreneurs’ Organisation

Rachel Botsman was excellent. For our audience, she was right on key with her presentation. Her content was exactly what we needed for our program. Her presentation style and delivery was dynamic, engaging, humorous and thought-provoking. One of the best keynotes we've had!

— The Association to Advance Collegiate Schools of Business

Rachel's presentation was on topic, interesting and engaging. Our audience was thrilled with her presentation. The anecdotal feedback has been fantastic for both Rachel and her content.

Hewlett Packard

Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our relationships and reinventing the world around us in life-changing ways. 

— Clinton Global Initiative

The feedback on Rachel’s Spark presentation was outstanding! It was a high-energy, thought provoking session, and a wonderful way to close the conference. I am sure participants left with new perspective on their businesses. I look forward to working with you again.

— Cap Gemini

Rachel's presentation was exceptional. It has generated much discussion and thinking, and was a great way to close out our forum.

— Lend Lease

The ratings from our audience for Rachel were the amongst the very highest we have ever received. Rachel's presentation was both motivating and energizing, seasoned with critically important cases studies from companies that are transforming industries and lives.

— Cognizant

Rachel is one of a very rare breed of presenters with the ability to simultaneously awe a room into silence, super charge them possibility and call forth a powerful drive towards innovative thinking. She has grace and strength in her delivery and intelligence and candour in her content and the gift to inspire all generations in her positioning. But more than all that, her presentations resonate with you and your organisation long after the chairs have been stacked away. I cannot recommend Rachel highly enough.

— LJ Hooker

The audience responses we have received about Rachel's presentation were overwhelming. I don't think anyone knew what to expect from her but everyone walked away completely blown away by what she had to say. We have had such interest in her from within HP as well as from audience members in general. Thank you, thank you, thank you for recommending her!

— Hewlett-Packard

Rachel Botsman led her audience of tourism industry experts and local government councils on a discovery voyage as her presentation on Collaborative Consumption opened up a world they "kinda knew but not really", and accentuated the change occurring all around us; she didn't lose them for a moment, and left them better educated and aware of new opportunities and worldwide trends.

— Local Government and Shires Association, Sydney

Rachel possesses the skill and wisdom to excite and broaden the minds of any audience.

— Elite Media Group

I would recommend Rachel to anyone! She listened to her briefing and her material was excellent for our audience. Her delivery was also highly engaging with the right mix of substance, humor and passion.

LimeBridge (Aust) Pty Ltd

Rachel Botsman was captivating, relevant to our theme and an outstanding presenter. We were grateful to have had Rachel kick start our 3-Day Conference.

— PropertyInvesting.com

We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.

— Australasian Better Boards Conference

She brought our audience a fresh, new and provocative perspective on the sharing economy – with timely updates on how this was shaping global macro economic trends and consumer behaviour. Our delegates were a buzz after her presentation. Without hesitation we would welcome Rachel back to G-Force!

— Genesys
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