Rachel Botsman is the recognized global authority on how collaboration and trust enabled by technologies will change the way we live, work, bank and consume.
Rachel Botsman is a global authority on a new era of trust. She studies and teaches how technology is transforming human relationships and what it means for life, work and how we do business.
In her first highly acclaimed book, What’s Mine is Yours (HarperCollins, 2010), she defined the theory of collaborative consumption. The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea. She teaches the world’s first MBA course on the subject, which she designed, at Oxford University’s Saïd School of Business.
Her forthcoming book, Who Can You Trust? (Penguin, October 2017) focuses on why trust is collapsing in all kinds of institutions and yet at the same time, the rise of new technologies is enabling what she calls “distributed trust” across networks of people, organisations and intelligent machines.
An engaging storyteller and visionary thinker, Rachel’s skill lies in discovering and explaining paradigm shifts happening in the world and making them meaningful to a wide range of audiences. Her TED talks have been viewed more than three million times and she was named as one of the world’s top 20 speakers to keynote your conference by Monocle.
She is a regular writer and commentator in leading international publications including Harvard Business Review, Economist, The New York Times, Wall Street Journal, Wired and more. She writes a monthly column for the Australian Financial Review.
Rachel was recognised as one of the “Most Creative People in Business” by Fast Company, a “Young Global Leader” by the World Economic Forum and is part of Thinkers50 2016 Radar list of up-and-coming management thinkers.
She sits on the board of the National Roads and Motorists’ Association (NRMA) and was a former director at the William J. Clinton Foundation.
She received her BFA (Hons) from the University of Oxford and attended Harvard University for her post-graduate studies.
Rachel Botsman’s work focuses on how a new economy of trust enabled by technologies will change the way we live, work, bank and consume. She is an author and a visiting academic at the University of Oxford, Saïd Business School where she teaches the world’s first MBA course on the collaborative economy, a new curriculum she designed in 2015.
She defined the theory of “collaborative consumption” with her acclaimed book, What’s Mine is Yours (HarperCollins, 2010). The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea that will change the way we think about business forever. Her TED talks on the subject have been viewed more than two million times.
Her writing appears in the Wall Street Journal, Harvard Business Review, the Economist, the New York Times, the Guardian and more. Rachel is a contributing editor at Wired and writes a monthly column for the Australian Financial Review about the mindset of entrepreneurs who see the world differently. She provides commentary for CNN, the BBC, ABC, NPR and many other news outlets.
She is recognized as one of the world’s top 20 speakers to keynote your conference by Monocle, one of the Most Creative People in Business by Fast Company, a Young Global Leader by the World Economic Forum.
She shares her visionary thinking with organizations around the globe including Accenture, Adobe, Google, Microsoft, PwC, Salesforce, the UK Treasury and Xero. She takes governments and companies into the world of start-ups like Airbnb, TaskRabbit and Uber to examine their growth and challenges. She uses stories and visuals, grounded in deep research, to paint a vivid picture of how technology impacts trust and innovation.
She was a founding partner in the Collaborative Fund that made seed investments in start-ups such as Kickstarter, Lyft and TaskRabbit. She also previously served as a Director on the William J Clinton Foundation. Recently, she joined the NRMA board as a specialist non-executive Director to help the organization transition into the future of mobility.
Rachel is an honors graduate in Fine Arts from the University of Oxford and attended Harvard University for her post-graduate studies. She lives with her husband and two children in Sydney. When not reading or writing, she is likely to be cooking, gardening or running around on the beach with her kids. She is insatiably curious about simplifying big complex ideas that can help people understand each other better and expand what is possible in the world.
She is currently writing a new book that explores why the real disruption happening isn’t technology; it’s a profound shift in trust.
What people say
The feedback from her session on trust has been wonderful! All of our delegates really felt they could take a lot away and actually apply it, which of course is our ultimate goal.
Not one single day has gone by since the event without external & internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience. It was also evident via our social engagement metrics.
— Commonwealth Bank
From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more!
The feedback on her closing session has been
outstanding – it really was incredibly relevant for the audience and I think it will be talked about for some time to come
— Microsoft Research
Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.
— CEO Magazine Executive Conference
Rachel Botsman was the standout favourite for all our delegates.
— Entrepreneurs’ Organisation
We had a wonderful event with Rachel. She was pretty amazing — an accomplished, intelligent and humble speaker who was a delight to work with. Her subject matter was highly relevant and members loved it — rating it 9.7.
— The Association to Advance Collegiate Schools of Business
Rachel Botsman was excellent. For our audience, she was right on key with her presentation. Her content was exactly what we needed for our program. Her presentation style and delivery was dynamic, engaging, humorous and thought-provoking. One of the best keynotes we've had!
— Hewlett Packard
Rachel's presentation was on topic, interesting and engaging. Our audience was thrilled with her presentation. The anecdotal feedback has been fantastic for both Rachel and her content.
— Clinton Global Initiative
Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our relationships and reinventing the world around us in life-changing ways.
— Cap Gemini
The feedback on Rachel’s Spark presentation was outstanding! It was a high-energy, thought provoking session, and a wonderful way to close the conference. I am sure participants left with new perspective on their businesses. I look forward to working with you again.
— Lend Lease
Rachel's presentation was exceptional. It has generated much discussion and thinking, and was a great way to close out our forum.
The ratings from our audience for Rachel were the amongst the very highest we have ever received. Rachel's presentation was both motivating and energizing, seasoned with critically important cases studies from companies that are transforming industries and lives.
— LJ Hooker
Rachel is one of a very rare breed of presenters with the ability to simultaneously awe a room into silence, super charge them possibility and call forth a powerful drive towards innovative thinking. She has grace and strength in her delivery and intelligence and candour in her content and the gift to inspire all generations in her positioning. But more than all that, her presentations resonate with you and your organisation long after the chairs have been stacked away. I cannot recommend Rachel highly enough.
The audience responses we have received about Rachel's presentation were overwhelming. I don't think anyone knew what to expect from her but everyone walked away completely blown away by what she had to say. We have had such interest in her from within HP as well as from audience members in general. Thank you, thank you, thank you for recommending her!
— Local Government and Shires Association, Sydney
Rachel Botsman led her audience of tourism industry experts and local government councils on a discovery voyage as her presentation on Collaborative Consumption opened up a world they "kinda knew but not really", and accentuated the change occurring all around us; she didn't lose them for a moment, and left them better educated and aware of new opportunities and worldwide trends.
— Elite Media Group
Rachel possesses the skill and wisdom to excite and broaden the minds of any audience.
— LimeBridge (Aust) Pty Ltd
I would recommend Rachel to anyone! She listened to her briefing and her material was excellent for our audience. Her delivery was also highly engaging with the right mix of substance, humor and passion.
Rachel Botsman was captivating, relevant to our theme and an outstanding presenter. We were grateful to have had Rachel kick start our 3-Day Conference.
— Australasian Better Boards Conference
We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.
She brought our audience a fresh, new and provocative perspective on the sharing economy – with timely updates on how this was shaping global macro economic trends and consumer behaviour. Our delegates were a buzz after her presentation. Without hesitation we would welcome Rachel back to G-Force!