All Press

Survey casts light on yawning ‘trust gap’ for banks

Adele Ferguson looks at Rachel’s speech “Trust Me, I’m a Stranger” to explain why there’s a powerful structural trust shift where people are moving away from trusting businesses such as banks towards distributed connected communities.


‘Trusted’ NRMA aims to become go-to drivers’ app

NRMA, the insurance stalwart has appointed international business expert Rachel Botsman to its board as a specialist director, as it explores entering the collaborative economy, with plans to offer shared services such as cars-to borrow or a ride-sharing platform accessible from a mobile app.


There’s No Such Thing as Flexible Work

In this article, Rachel explains that the way we trust each other has not advanced in parallel with the technology we have created and says, “Institutional trust isn’t designed for the digital age.”


Airbnb, Uber Try to Forget Alliance with DEMS

“Furthermore, on the worker side, the gig economy is lowering wages and benefits and shifting the economic risk onto workers. For young people, this is a threat to the future of their work, particularly if the gig economy model expands to other workplaces.”


Pathways: Notes from Session 4 of TEDSummit

In Session 4 of TEDSummit, Rachel discussed the fundamental shift in our societies away from an institutional model of trust and towards a distributive model. This new bottom-up model for trust is empowered by technology and is more local and accountability based.


Rachel Botsman on the collaborative economy

In this interview for CKGSB Knowledge, Rachel talks to Chris Russell about where the collaborative economy is heading and why it requires a fundamental shift in understanding.


Thinkers50 Radar

As part of the biennial ranking of the 50 leading management thinkers, Thinkers50 publishes a list of 30 thinkers who will do most to shape the future. Rachel Botsman was selected to be part of the list 30 thinkers who ‘have the potential to change the way we think about organisations and how they are run’.


The sharing economy’s new frontier: Everyday clothing rental

CBS reporter Lauren White considers Gwynnie Bee as a new frontier for the sharing economy as it is subscription rental clothing service for women sizes 10 to 32–a market that has been overlooked by traditional businesses.

In this article, she explains what collaborative consumption is and why it came to be according to Rachel Botsman, as well as its other implications and usage.