All Press

In trust we don’t

Why does someone trust a stranger over a CEO? Will companies even have a CEO? World-renowned trust expert Rachel Botsman explains how trust is won and lost in a digital age.

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A matter of trust

“Who Can You Trust” author Rachel Botsman told Reuters TV’s Conway Gittens that technology has changed the very nature of trust, and force people to learn a new level of personal responsibility.

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Where do people place their trust?

In the wake of the steepest drop in trust in recent history, established business, media, and government institutions are being eyed with suspicion. Canvas8 spoke with Rachel Botsman to understand who holds sway in the midst of a global trust implosion.

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The trust shift

Rachel Botsman talks about changing perceptions of trust and explains how traditional ideas of banking, media, politics and consumerism are being radically transformed in our society.

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In Technology We Trust?

The speed of technological change is accelerating convenience at the expense of trust, raising questions about tech companies’ values, intentions and responsibility to consumers, argued a stellar panel of participants on the first day of the World Economic Forum Annual Meeting. Rachel joined Andrew Sorkin (Columnist, The New York Times), Dara Khosrowshahi (CEO of Uber […]

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Digital dystopia: the changing face of trust – podcast

In the second instalment of this mini-series, Jordan Erica Webber speaks to Rachel Botsman to examine the changing face of trust online. Has the technology designed to do good ended up causing harm? Why are we losing our trust in institutions? And who we can trust instead?

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Trust in the digital age

Who, what and how we trust has been profoundly changed by technology, but for our own good?

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Rachel Botsman: Why Trust Matters

We are at the beginning of the biggest trust revolution in history. Where we once placed our trust in institutions like banks, media and government, we’re now likely to place more trust in strangers via technology.

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How Technology Has Changed Who We Trust

A new age of “distributed trust” finds us becoming suspicious of institutions and leaders while renting our homes to total strangers and using cryptocurrency.

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Future Thinkers Featured Book ‘Who can you trust?’

In this interview, Rachel discusses why we’re in a new era of trust and dissects the concepts of trust, trustworthiness, her tool “the trust stack” which are parts of her new book “Who Can You Trust?”

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Uncommon Sense

Author Rachel Botsman joins Amy in the studio to talk about her new book Who Can You Trust? How Technology Brought Us Together And Why It Could Drive Us Apart; Israeli filmmaker Yariv Mozer chats about his documentary Ben-Gurion, Epilogue, featuring a previously unseen interview with the State of Israel’s first Prime Minister David Ben-Gurion. It is now showing […]

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ABC Sundays

In this interview, Rachel discusses why we’re in a new era of trust and dissects the concepts of trust, trustworthiness, trust signals which are parts of her new book “Who Can You Trust?” Listen to interview

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Who can you really trust in the digital age?

We’re in the infancy of a new era of ‘distributed trust’ – where trust flows horizontally, directly between people. What are some points to consider in giving our trust away?

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The Drum

Hamish Macdonald is joined by the national political editor for The Sunday Telegraph and Sunday Herald Sun Annika Smethurst, Alice Springs Councillor Jacinta Price and Rachel Botsman the author of Who Can You Trust?

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THE GREAT CRYPTO HEIST

Read an excerpt from the book “Who Can You Trust” about how the hacking of Ethereum exposed the extent of the trust placed in our newest financial instruments.

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A question of trust

As the level of our faith in institutions spirals ever further downwards, a new model of distributed trust is rising up.

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Speaker Spotlight

Keynote speaker at Nordic Business Forum 2017, Rachel Botsman talks about the new era of trust, and the opportunities and challenges it brings. 

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The biggest challenge in security? Human nature

“Institutional trust was not designed for the digital age. Risk mechanisms were all designed during the industrial revolution and haven’t really evolved that much” Rachel tells WIRED.

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Gig Economy: How fair is it?

People who bring us dinner through Foodora and drive us home through Uber are part of the gig economy. Is this way of working fair for them? Experts weigh in. 

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Democracy and trust

What are the drivers of the decline of political trust and democracy, and what does it mean for our society?

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Trust is ‘gold’ in the digital age

Trust is society’s most valuable asset, Rachel says in response to the publication of a Government Report on the importance of Trust to the Nordic Government and social system.

ABC’s Q&A

Rachel features on ABC’s Q&A panel, discussing how a breakdown in institutional trust is affecting modern Australian society – from businesses to the media – and particularly, why the public’s trust in politicians has plummeted.

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The New World of Trust

What kind of mindset and competencies should boards gain in this new world of trust?

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The Whatchamacallit Economy

With the term “sharing economy” under scrutiny, experts provide their opinions on what classifies as a true sharing economy platform and offer some substitutes for the term. 

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Survey casts light on yawning ‘trust gap’ for banks

Adele Ferguson looks at Rachel’s speech “Trust Me, I’m a Stranger” to explain why there’s a powerful structural trust shift where people are moving away from trusting businesses such as banks towards distributed connected communities.

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‘Trusted’ NRMA aims to become go-to drivers’ app

NRMA, the insurance stalwart has appointed international business expert Rachel Botsman to its board as a specialist director, as it explores entering the collaborative economy, with plans to offer shared services such as cars-to borrow or a ride-sharing platform accessible from a mobile app.

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There’s No Such Thing as Flexible Work

In this article, Rachel explains that the way we trust each other has not advanced in parallel with the technology we have created and says, “Institutional trust isn’t designed for the digital age.”

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Airbnb, Uber Try to Forget Alliance with DEMS

“Furthermore, on the worker side, the gig economy is lowering wages and benefits and shifting the economic risk onto workers. For young people, this is a threat to the future of their work, particularly if the gig economy model expands to other workplaces.”

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Pathways: Notes from Session 4 of TEDSummit

In Session 4 of TEDSummit, Rachel discussed the fundamental shift in our societies away from an institutional model of trust and towards a distributive model. This new bottom-up model for trust is empowered by technology and is more local and accountability based.

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Rachel Botsman on the collaborative economy

In this interview for CKGSB Knowledge, Rachel talks to Chris Russell about where the collaborative economy is heading and why it requires a fundamental shift in understanding.

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Thinkers50 Radar

As part of the biennial ranking of the 50 leading management thinkers, Thinkers50 publishes a list of 30 thinkers who will do most to shape the future. Rachel Botsman was selected to be part of the list 30 thinkers who ‘have the potential to change the way we think about organisations and how they are run’.

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The sharing economy’s new frontier: Everyday clothing rental

CBS reporter Lauren White considers Gwynnie Bee as a new frontier for the sharing economy as it is subscription rental clothing service for women sizes 10 to 32–a market that has been overlooked by traditional businesses.

In this article, she explains what collaborative consumption is and why it came to be according to Rachel Botsman, as well as its other implications and usage.

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The Business of Trust

Following the recent news that Volkswagen cheated emissions tests, a scandal that has dented the public’s faith in business, the editor of Management Today, Matthew Gwyther, interviews business leaders to examine what is trust and how important it is in business.

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Productivity of Idling

In this 10-year commemorative book, Founders Forum showcases view points of different thinkers and entrepreneurs plus timelines and infographics to show how the landscape of business and culture have changed in the last ten years.

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Car, Easy Room, Used Network and Shared office

In this interview, Rachel says that “the sharing economy will affect how people trust each other and this new trust mechanism, peer trust, will replace the trust placed in traditional institutions”.

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A New Lens

Cheung Kong Graduate Business School talks to Rachel to find out where the collaborative economy is heading and why it’s a transformational lens on how we trust, live, work, bank and consume.

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The people have said yes to the sharing economy

The so-called sharing economy represents a macro-economic shift in business structures that impacts how we view assets and how we trust one another. With growth tipped to be $335bn from $10bn at present in Australia, what should governments, businesses and consumers know about this new economy?

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Thinkers50 in 50 Seconds: Rachel Botsman

Rachel Botsman, winner of the 2015 Thinkers50 Breakthrough Idea Award answers some quick fire questions about the vision for her work and her small magic moments of success.

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Stone & Chalk rides the fintech disruption wave

“Banks still see this as fringe and they think many of their core businesses will remain intact. They’re not asking, what is going to be the role of the bank in five years time? They don’t see that they’re losing control of the distribution of value. They see it as digital or techie but not as a […]

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Ownership

FutureProofing hosts Timandra Harkness and Leo Johnson asks guests: is ownership over?

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The Rise of Collaborative Consumption

How can we embrace collaborative consumption in our daily lives and move away from hyperconsumption? Why does collaborative consumption foster accountability and stronger connections between people? Find out in this interview from Aspire Magazine.

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Accountants and lawyers have big problems

Why will professional services be disrupted by the collaborative economy? Rachel explains the reasons why in this writeup by the Sydney Morning Herald of her recent talk on “how peer-to-peer platforms are changing work, business and policy” hosted by Grattan Institute.

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Sharing Economy Goes Hyperlocal With a Growing Market for Household Items

“Advocates are betting that people would willingly share those items if a neighbor asked for them. The 2008 recession and the ubiquity of the smartphone app seemed to trigger the ‘sharing economy’ revolution,” said Rachel Botsman, author of What’s Mine Is Yours: The Rise of Collaborative Consumption.

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‘Sharing economy’ ignored in Productivity Commission plan

“It’s a 20th Century way of thinking about jobs and the legacy issues associated with that rather than thinking about the future of labour and what that would look like” said Rachel Botsman when the Productivity Commission overlooked freelancers in the sharing economy.

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Collaborative Economy – Future of Work?

Dorothy Dalton, CEO of 3Plus International, interviewed Rachel to talk about how the collaborative economy can offer flexibility and independence to the future of work in ways that most traditional corporate organisations cannot.

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What’s the Airbnb for Health?

RWJF spoke to Rachel to learn how drivers of a collaborative economy—waste, redundancy, untapped excess and more—may make areas of health and healthcare ripe for collaborative marketplaces that create empowerment, access, and efficiency.

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41 lessons from Uber’s success

This article from the June 2015 issue of WIRED UK Magazine features industry experts including Rachel Botsman, Nir Eyal, Carlo Ratti, Richard Branson, and more.They share what we can learn from Uber’s success.

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Trust and Consequences

In this episode, TED speakers explore our relationship with trust. Speakers featured are Charles Hazlewood, Simon Sinek, Rachel Botsman and more.

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La Economia Compartida

“The collaborative economy is a model built on decentralized networks of connected persons, who create , distribute and consume value bypassing centralized traditional institutions ” according to Rachel Botsman. Read PDF: El Mercurio

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Sharing – An idea that’s changing the world!

Rachel Botsman loves sharing things. She sees the role that technology can and is playing in the reinvention of sharing and is the author of Collaborative Consumption. Listen to interview on ABC Radio

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Fair Shares: The Sharing Economy

The ‘sharing economy’ or collaborative consumption, as it is also known, is about sharing your things with strangers who you have connected with online Listen to interview on BBC Radio 4

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Access Vs Ownership

Rachel Botsman, author of “What’s Mine Is Yours”, and Julian Morrow look at collaborative consumption and the new ways of turning your stuff into cash.    

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Why Share?

In this documentary from Vpro Tegenlicht, Rachel discusses the opportunities and dangers in the sharing economy. Original Source: Vpro

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The sharing economy

Millions of people are earning money from sharing skills, rooms, cars & more. Rachel Botsman explains the implications.

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Airbnb’s Is Inc.’s 2014 Company of the Year

Disruptive, brazen, and overall brilliant, the (possibly illegal) home-sharing empire has become the biggest lodging provider on Earth–earning it the title of Inc.’s 2014 Company of the Year. Rachel Botsman comments on why peer travel is the ‘new normal’.

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The rise of the sharing economy

Just as peer-to-peer businesses like eBay allow anyone to become a retailer, sharing sites let individuals act as an ad hoc taxi service, car-hire firm or boutique hotel as and when it suits them. The Economist Reports…

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Peer-to-Peer Finance

Julian Morrow and collaborative consumption expert Rachel Botsman examine the emerging industry of ‘Peer to Peer Finance’ which lets you borrow money securely from strangers instead of banks.

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Bienvenidos a la era de la economía colaborativa

“Collaborative economy is summarized in the axiom that-what’s mine is yours, in return for a small consideration” according to Rachel Botsman, author of “What’s Mine Is Yours: How Collaborative Consumption is Changing the Way We Live”  

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On The Money, Networked Society

Can ICT change how we define value and interact with money? On The Money is the fourth documentary film in the Networked Society series. This time we look at money systems and how connectivity is creating a new game when it comes to trading — both in value and trust. We visit Uganda to find a nation where cash is no longer king.

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This is real business-model reinvention

Peer-to peer companies like Airbnb empower consumers to rewrite business models. Rachel Botsman, widely regarded as the thought leader behind the emerging collaborative economy, predicts that many more industries will face the same challenges now confronting the hotel industry, with financial services at the forefront.

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Conscious Consumerism

It’s hard being a thoughtful consumer these days. There are so many things to consider. Rachel Botsman and Paul Smith are leading thinkers in this new world of exchange. They join Waleed Aly in The Drawing Room.

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BBC Radio: The Sharing Economy

Home swaps, driving your neighbour’s car, private car parking in your drive, even renting your neighbour’s clothes. They are all part of a new style of collaborative enterprise in which nearly everyone can join and (maybe) make money: the ‘shared economy’.

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The Sharing Economy Needs to Start Sharing Its Data too

Author Rachel Botsman, one of the preeminent writers on the sharing economy, shared this vision in a 2012 TEDGlobal talk. “It’s only a matter of time before we’ll be able to perform a Facebook- or Google-like search and see a complete picture of someone’s behaviors in different contexts over time,” she said.

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Is peer-to-peer travel sharing for you?

“The story you read in the media — and often echoed by travel industry incumbents — is that it’s a Generation Y thing for price-sensitive travelers,” says Rachel Botsman

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Convene

If you think of the industrial age, it has centralized power, it has centralized wealth, it has centralized production and it has  centralized jobs. We’re now living in an age that I call distributed power, where power is moving to the edges, to networks, to individuals.

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The sharer barer: Rachel Botsman on the new democracy

Rachel Botsman believes sharing is the new democracy. She tells Jasmine Gardner why she rents her baby kit, hasn’t owned a car for 14 years and teaches governments how to cut out middle men by shifting power to the people.

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Loans That Avoid Banks

“Do we come full circle, where the middleman is the same institution we were trying to get away from?” says Rachel Botsman

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The Sharing Economy

This could be as big as the Industrial Revolution in the way we think about ownership,” says Botsman

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