Trust isn’t shrinking; it’s changing. We’re now in an era of “distributed trust,” where trust in institutions is down but trust in individuals is up.
What's mine is yours
A ground-breaking book, What’s Mine is Yours defines the theory of "collaborative consumption," and explains how it is transforming the traditional landscape of business and society. It charts the rise of leading companies such as Airbnb, LendingClub and RelayRides that uses digital technologies to enable the sharing and exchange of all kinds of assets from spaces to skills to 'stuff' in ways that represent a new era of trust. Buy the book
This TED talk explores how trust is shifting away from institutions towards a distributed model, into the hands of all of us. While trust in banks, governments and even the church is collapsing all around us, technology is enabling trust between people who have never met before. And that’s revolutionary. More
By 2030, we’ll see credit scoring expanding into ‘life scoring’. Identity and reputation will be digitised and analysed in minute detail, shaping a future where a personal ‘trust score’ will be the norm, with all the benefits and drawbacks that might bring.
The self-driving problem nobody is talking about
The Chinese government plans to launch its Social Credit System in 2020. The aim? To judge the trustworthiness – or otherwise – of its 1.3 billion residents.
Faced with a choice of babysitters, which do you rely on: your instinct – or the algorithm that tells you to book the one in the green top?
Highlights from Rachel’s talk at Crowd Forum about the trust shift that is transforming the world.
Are we moving to a new era, in which we trust institutions less, but people and networks more? If this is so, what does it mean for those industries that are critically reliant on trust – such as banking?
Nesta hosted the In Conversation event Trust: Playing by new rules in which Rachel Botsman discussed the current state of trust in Britain and her new book Who Can You Trust?
In the future, the question won’t be “Should we trust robots?” but “Do we trust them too much?” In this essay adapted from “Who Can You Trust”, Rachel introduces a bot, “Alexa”, to her daughter to understand how quickly we trust robots and why should we train our children to not trust so easily.
How is Joshua Browder rethinking legal assistance for the 21st century? Learn how his chatbot, DoNotPay, plans to help people with legal issues ranging from parking tickets to refugee status, in this month’s “Industry Hackers” column.
In this video, Rachel explains how much of the change happening in today’s world can be understood through the lens of trust as we move from an age built on institutional trust to one built on distributed trust.
Learn how Shivani Siroya’s company, Tala, uses phone data to make loans to people without traditional credit histories in emerging markets, in this month’s “Industry Hackers” column.