“Sharp, penetrating, and obsessively researched, this book will open your eyes to a phenomenon that is as important as it is impossible to ignore”

— Senior Editor at Large, Fortune and Author, The Airbnb Story

“Beautifully-written... completely compelling. This is an important book.”

— Andy Haldane, Chief Economist, Bank of England

“This is that all too rare book that gives you “an idea to think with”… I learned so much”

— Sherry Turkle, Professor MIT; Author of Reclaiming Conversation and Alone Together

“In this book, she identifies the 'massive trust shift' that fuelled the growth of companies such as Airbnb, as well as more sinister developments such as the darknet.”

— Financial Times

“Botsman doesn't offer sweeping judgements but builds a case brick-by-brick for the way change has changed humanity - not always for the better”

— Rick Morton, The Australian

“She's arguing that with the advent of modern technology, bots and the internet there has been a huge shift in patterns of trust.”

— Steven Carroll, Sydney Morning Herald

“Timely, lucid and beautifully written. This is one of the most important books you’ll read this year”

— Richard Glover, Columnist, Sydney Morning Herald, ABC Radio Broadcaster

“Profound… will cause you to think deeply about your business, your relationships and your life”

— Don Tapscott, Best-selling author of 16 books, most recently Blockchain Revolution

“A fascinating and well-researched study. Every reader will gain new insights into one of the great issues of our time: the shifting tides of trust”

— Geoff Mulgan, CBE, CEO of the National Endowment for Science Technology and the Arts (NESTA) - and former policy director to the Prime Minister

“Some people can educate and others can entertain, in, ‘Who Can You Trust’, Rachel does both. Read it for insight or escape as it takes you on both journeys”

— John Eales, most successful captain in the history of Australian rugby

“This book perfectly walks the reader through the past, present, and future of trust as we know it. Rachel’s expertise on this topic is unmatched. It’s an absolute must-read for business leaders and everyday consumers alike”

— Nick Shapiro, Global Head of Trust & Risk Management, Airbnb and former CIA Deputy Chief of Staff

“Thrilling. Brilliantly exposes the central paradox of the IT revolution - that it connects us while keeping us apart. Rachel Botsman encourages us to take responsibility for the kind of world we want to live in, and to preserve society's most fragile asset: trust.”

— Hugh Mackay, Social Scientist and best-selling author of sixteen books

“Extremely thought-provoking... a must-read for anyone interested in how the world works – and will work in the future”

— Will Dean, co-founder and CEO of Tough Mudder

“Botsman rightly challenges us in this new era to ask the compelling questions about who, why and how we trust. Highly recommended.”

— Tim Costello, CEO World Vision Australia

“In Rachel Botsman’s capable hands, the concept of ‘trust’ – and its changing shape over the ages – becomes clear and accessible. Utterly Compelling.”

— Dr Simon Longstaff, Executive Director of the Ethics Centre

“It’s Rachel Botsman’s skill as a storyteller that brilliantly illustrates the value of trust as the single most powerful currency in modern trade”

— Emma Alberci, presenter of Lateline

“An absorbing, story-filled narrative that will leave readers with a new understanding of the phenomenon that drives life in our digital age”

— Kirkus Reviews

“In a time when people are doubting experts, suspicious of the media, and losing faith in government and business, Rachel Botsman is here with a lucid analysis of what it takes to build and rebuild trust. Trust me: this is a book you need to read.”

— Adam Grant, Organizational Psychologist and New York Times best-selling author

“Rachel Botsman’s eye-opening, timely book delves into the unfolding crisis of trust spreading throughout the world. She brilliantly describes how the established trust framework is undergoing a radical transformation as digital technologies take root in every facet of our lives. Read this book and you’ll be ready for a revolution in trust that rewrites the rules of human interaction”

— Marc Benioff, Chariman & CEO Salesforce